SHIPPING

• Enjoy free ground shipping within 1-7 business days.

• For shipping details, costs, and delivery times, check our FAQs.

RETURNS & EXCHANGES

• Payment Confirmation: Orders won’t be shipped without payment.

• No Returns/Exchanges on Dislikes: We strive for the best, but tastes vary.

• Damaged or Incorrect Items: We require a 360-degree unboxing video (without pauses/cuts) within 24 hours of receiving the parcel to report damage or missing items.

• Exchanges: Customer pays for return shipping—no exceptions.

• RTO (Return to Origin): If a parcel is returned, RTO and reshipping fees apply. No refunds. Double-check your address and contact info.

• Courier Service: Share your preferred carrier. If not, we’ll choose one for you. If your tracking isn’t updated in 24-48 hours, let us know.

• Track Responsively: Monitor your parcel and report non-receipt within 7 days—no complaints after that.

• Product Variations: Colors may vary slightly due to screen settings or photography.

• Minor Issues: Small problems like loose threads or stains are not considered defects.

• Payment: Please pay the exact amount—no negotiations.

Important: Read everything carefully! Claims of not knowing our policy won’t be accepted later.

Check out our Returns FAQs for more details!